Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us. Please see below for more information on our return policy.
RETURNS
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way.
RETURN PROCESS
To return an item, please contact customer service to obtain a return address. After receiving the address, place the item securely in its original packaging and [include your proof of purchase].
If a return is requested for personal reasons, the customer is responsible for the applicable return shipping costs. If the return is required because the item is damaged, defective, incomplete, or incorrect due to an error on our part, we will cover the applicable return shipping costs.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will email you when we process your return.
EXCEPTIONS
The following items cannot be returned or exchanged:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at our Support Center
All refunds will be returned to your original payment account via the same method used for the order. Other refund methods (e.g., cash, bank transfer) are not supported:
1. Credit Card Payment: Refunded to the corresponding bank card account
2. Third-Party Payment (PayPal/Apple Pay/Klarna, etc.): Refunded to the corresponding third-party payment account
Refund Processing Time:
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